The second-hand marketplace Users Share Displeasure Over Sizing Changes
Vinted users have been reacting angrily after an update resulted in products showing incorrect sizing.
The second-hand shopping app has altered its measurement guidelines for women's and children's garments without notifying all shoppers about the modification.
Digital Channels Response
Numerous buyers and vendors are expressing on platforms saying Vinted listings now show an altered size classification versus the original listing due to the recalibration.
The platform stated the updated approach better aligns with similar services.
It has advised users to review their products and update the measurements by hand where appropriate, resulting in member annoyance.
Sizing System Modifications
Before the change, the sizing featured a single numeric size and a letter, such as S/8 or M/10.
The new system has a letter and a range for example S/UK 8-10.
For certain items, the size labels have been reassigned - like an L measurement used to be a 12 but currently displays as UK 16-18.
Shopper Accounts
One content creator, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
A different member, located in Scotland, said garments she listed featuring size 14 markings were displaying on the service as size 20–22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she said.
Required Changes
Another shopper, from Derby, stated she felt frustrated by the change as she had to manually change the sizes on "every single listing".
"Personally, this is quite irritating, since I have chronic health issues and selling on Vinted has been paramount following partial earnings loss," she explained.
Marketplace Information
The service features exceeding 100 million users, including 18 million in the UK.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This isn't the first time when a surprising modification to the app has proved unpopular: previously, Vinted reversed a change regarding delivery choices due to shopper criticism.
